Fidancia takes care of the entire management of your national and international sales’ credit insurance and provides information on the credit granted to your clients.
A sales process and the acceptance of the total cost of the order by the insurance company goes through the following phases:
1) The Boutique sends an order to the agent who represents a brand in a specific country.
2) The manufacturer sends this order to Fidancia to verify whether it could be a credit risk or coverage.
3) Fidancia checks in its internal databases that coverage can be given and verifies whether he knows the Boutique, its history, its payment habits and if there have been non-payments or legal issues).
4) Once the solvency of the Boutique has been checked and a “scoring” has been obtained on the business, Fidancia sends the request from its manufacturing client to the credit insurance company to know if the latter approves the requested credit.
5) The credit insurance company responds. The company either confirms the total of the requested risk, decreases it, or declines it.
6) Fidancia verifies the response of the credit insurance company with its internal “scoring”. If all parties are in agreement, the manufacturer receives a confirmation that the order, in case of non-payment, will be covered and compensated by Fidancia by means of its credit insurance company. If the credit accepted by the company is lower than requested, the manufacturer, its agent and Fidancia will study together the risks that come with the operation so as to give it viability. In the case the credit is fully denied, Fidancia tells the agent to check whether or not it agrees with the given classification. Fidancia also makes sure that he always speaks with the interested Boutique to verify the information in its hands.
The Fidancia’s main interest is to give maximum coverage to the shop so that his manufacturing client can process its order.
The role of Fidancia as an intermediary in the management of accounts receivable for third parties means that its team must pay a lot of attention and act with caution because the company is working with orders which are processed on a certain date and that will generate the manufacture of merchandise normally shipped six months later.